Legal & Regulatory Compliance

We respect your right to privacy and are fully committed to complying with the Protection of Personal Information Act (POPIA). We ensure that your personal information is collected, processed, and stored lawfully and securely.

1. Information We Collect We only collect personal information that is necessary to provide you with our real estate services. This may include, but is not limited to, your name, contact details, identity number, financial information (for FICA and bond pre-approval purposes), and property preferences.

2. How We Use Your Information: Your personal information is used exclusively for:

• Facilitating property sales, purchases, or rentals.

• Complying with legal obligations, including the Financial Intelligence Centre Act (FICA).

• Communicating with you regarding property inquiries, updates, and relevant marketing (only with your explicit consent).

• Drafting legal contracts and agreements.

3. Information Security We implement strict physical, technological, and procedural security measures to protect your data from unauthorized access, loss, or destruction. We do not sell, trade, or unlawfully share your personal information with third parties.

4. Your Rights Under POPIA, you have the right to:

• Request access to the personal information we hold about you.

• Request that we update, correct, or delete your personal information.

• Object to the processing of your personal information.

• Withdraw your consent for marketing communications at any time.

5. Contact Our Information Officer. If you have any questions about how we handle your personal data, or if you wish to exercise your rights under POPIA, please contact our Information Officer:

• Name: Leon Smith

• Email: leon@smithsprop.co.za

• Phone: 031 765 2277

• Physical Address: Plantations Estate, 47 Shongweni Road, Hillcrest, 3610